Appointment and Cancellation Policy

AudiologyHQ (“we,” “our,” or “us”) provides comprehensive hearing-related services and solutions at our facilities. We value your time and aim to offer exceptional service to all our clients. This Appointment and Cancellation Policy outlines the terms and conditions related to scheduling and managing appointments. By booking an appointment, you agree to adhere to this policy. If you have any concerns about any part of this policy, please feel free to reach out to discuss them.

1. Scheduling Appointments

You can schedule an appointment by contacting your respective clinic by phone or by scheduling online. Please refer to our website and contact us directly for specific hours of operation for the clinic where you wish to receive service.

2. Appointment Confirmation

Once your appointment is scheduled, we will provide confirmation details, including the date, time, and location. Please review this information carefully and reach out if you have any questions or need to make adjustments.

3. Appointment Cancellation

If you need to cancel or reschedule, we kindly ask for at least 24 hours’ notice. This enables us to offer your time slot to other clients in need. You can cancel or reschedule by contacting our office during business hours.

4. Missed Appointments

Failure to attend a scheduled appointment without providing prior notice may result in a missed appointment fee. The fee amount will be communicated to you when scheduling and is intended to cover the time and resources reserved for your visit.

5. Late Arrivals

We understand that unexpected delays can occur. However, arriving late may shorten your appointment time to accommodate other scheduled clients. If you anticipate a significant delay, please inform us as soon as possible to discuss rescheduling options.

6. Contact Us

If you have any questions, concerns, or wish to discuss our Appointment and Cancellation Policy, please contact us at: